ADM
Springfield, MO, USA
Job Description Customer Service Representative - Springfield, MO Full Time, Salary, Non-Exempt PRIMARY PURPOSE: This position is responsible for supporting day-to-day business operations within the Customer Service Department as an initial point of contact for our customers. In this role, you will be responsible for coordinating order activities with Production and Logistics personnel to ensure customer centric processes and activities are followed. This role consist of, but is not limited to the following responsibilities. KEY RESPONSIBILITIES & ACCOUNTABILITIES: Clear and concise communication with customers (via Email and Phone) Ensure accuracy of data relative to order entry Print customer orders Copy orders Convert internal requisitions into orders Build shortage data and production spreadsheets Adjust inventory Match and file daily invoices Process loaded orders Investigate Lot tracking issues Review expiration dates Arrange LTL and UPS shipments...